Sent: Friday, September 29, 2017 7:12 AM

Subject: Overseas Move from Colorado to Yongsan, South Korea

From: David Carson
Sent: Thursday, September 28, 2017 6:08 PM
To: David Wiviott
Cc: Marshall Aikman; marshallaikman; INBOUND Tong-In Relocation
Subject: Re: Your move to Yongsan, S. Korea with Rainier Overseas Movers

David
I am extremely pleased with how my shipment from Colorado To Korea turned out.  The guys from Denver (Amazing Moves) packed my HHG and car back in early August and did an exceptional job. Samuel Evarts of Tong-In tracked my shipment, stayed in constant contact with me and kept all my paperwork in order. I received my car and HHG yesterday (28 Sept).  I had no damage at all to my car, not even a rub mark.  The car arrived in great condition as did my HHG.  The Tong-In crew unpacked our HHG and were very professional. They covered all the hardwood floors and were careful not to scratch or damage anything.

If I had to do this all over again I would still pick Rainier, Amazing Moves and Tong-In.  My only regret is not shipping sooner.  The three companies involved were all outstanding and I would recommend them to anyone who is moving overseas.

Respectfully,
David Carson

Sent: Wednesday, September 27, 2017 7:40 AM

Subject: Move to Costa Rica with Rainier Overseas Movers

From: R.Conner
Sent: Wednesday, August 16, 2017 4:13 PM
To: Cesar Castro
Subject: Move to Costa Rica – Rainier Overseas Movers, Inc.

Hola Cesar
Our shipment has been delivered! Nothing was broken and everything we packed arrived! The moving team here in Costa Rica was great. The process took a little longer than I expected, but went very smoothly. Thank you for all of your help and reassurance! I appreciate everything you have done for us!
Thank you!
Rebecca Conner

Sent: Monday, September 18, 2017 2:34 PM

Subject: MA to Sydney, Australia with Rainier Overseas

From: S_hardie
Sent: Monday, September 18, 2017 1:11 PM
To: ‘Debra Ruf-Carson’
Cc: David Wiviott
Subject: RE: Quote: Fitchburg MA & Lowell MA to Australia with Rainier OS

Hi Debra/Dave,
We have arrived safely here in Sydney to a very mild Spring day after excellent flights all the way.
We wanted to thank you and your team for the fantastic job that was done at our home in Fitchburg. Angel was superb in his execution of the job and he, Alex and the team worked incredibly hard to make everything happen for us to meet the difficult timeframe we had.
We were able to meet the closing/walk-thru of the home right on time, but only with the extraordinary efforts from Angel and team.

We will now relax and settle in to our new home and look forward to our furniture arriving over the next 2-3 months. (Dave, please advise our next step(s) in the documentation at your convenience).

Thank you again for everything done so far and we are very glad to have partnered with your company to handle our move.

Best regards,
Steve

Sent: Monday, September 11, 2017 7:22 AM

Subject: Moving from New York, NY to Israel

From: Ronny Maor
Sent: Monday, September 11, 2017 2:46 AM
To: Mark Lawson
Subject: Re: New York to Israel Move

Hi Mark,
Yes, our stuff has safely arrived .
We were very happy with the service at every point of the way, including the companies in Rochester and Israel. Everyone was very nice and professional.
I don’t anticipate any more traveling in the near future, but I would not hesitate to use your services and would absolutely recommend it to others.
Thank you so much for all of your help.
Ronny and family

Sent: Friday, September 8, 2017 10:31 AM

Subject: Move from California to Germany

From: eugenia katsara
Sent: Wednesday, September 6, 2017 12:30 PM
To: David Wiviott
Subject: Re: Your move to Germany with Rainier Overseas Movers

Hi David,
Thank you for your email. The container came two days after we arrived. We were so relieved everything worked out very well. No complains, well done everything. Thank you for everything and if we move back I’m happy contact you again.

All best,
Evgenia Katsara

Sent: Thursday, September 7, 2017 10:57 AM

Subject: Move from California to France – Rainier Overseas Movers, Inc.

From: METRAS Hughes 154124
Sent: Thursday, September 7, 2017 12:48 AM
To: David Wiviott
Cc: Sandrine Metras
Subject: RE: Your move to France – Rainier Overseas Movers, Inc.

David,
I am pleased to inform you that after unpacking our boxes over the summer we can confirm that everything was delivered.
Thank you so much for the great work! We are going to recommend your company to all people inquiring about international shipments.
Best regards,

Hughes & Sandrine

Sent: Wednesday, August 30, 2017 7:52 AM

Subject: US to Bangkok, Thailand

From: ken fly
Sent: Wednesday, August 30, 2017 5:48 AM
To: David Wiviott
Subject: Re: Your move to Thailand – Rainier Overseas Movers, Inc.

Hi David-I have been meaning to send you a thank you note so thanks for the email. The whole move went amazingly well! The support and service I received from you, California Relo and Boonma here in Thailand has been outstanding!!! Everyone communicated through every step! I would be happy to provide any recommendations to your future clients!!

Thanks again!!

Ken

Sent: Monday, August 28, 2017 8:56 AM

Subject: US to Cambodia

From: T. Britton
Sent: Sunday, August 27, 2017 2:03 PM
To: narom ; David Wiviott
Subject: Re: Personal Effects from USA to Phnom Penh Cambodia

Hi David and Narom,

I meant to send this a long time ago. I would like to thank you very much for the help with the move. I thought arranging the move would be difficult, but thanks to you both went smoothly on both sides.

Thanks again!

Tom Britton

Sent: Tuesday, August 8, 2017 2:05 PM

Subject: New York to England

From: Martin C. Steinwand
Sent: Tuesday, August 8, 2017 11:06 AM
To: David Wiviott
Subject: Re: Your move to the UK – Rainier Overseas Movers

Hi David,
Everything went very well, thanks for asking. Things were on time on both ends of the move. The Best Guy men were amazing, very efficient and careful with packaging things. On the British end, Premier was very responsive and accommodated our schedule changes. Their men did a good job with unpacking things.
Hope you’re staying cool on the West Coast!
All best,
Martin

Sent: Sunday, July 30, 2017 6:01 PM

Subject: Move to Scotland Review

From: Nan Daugherty
Sent: Saturday, July 29, 2017 10:23 AM
To: David Wiviott
Subject: Re: Your move to Scotland – Rainier Overseas

Hi Dave,

Good to hear from you!  All is well – everything arrived on Sunday, the 16th.

Britannia emailed to warn us to expect the truck to arrive between 11:00 and 12:00, and I was looking out the window at 10:55am and saw them go past our lane (they missed the turn).  I had warned their contact in England that we were down a lane just big enough for two cars side-by-side, and that there was a heck of a bend in it, but they sent a rather large truck anyway. That morning the neighboring apartment building owners decided to have heavy equipment in to put tarmac down in their alley, so there was all sorts of heavy equipment in the lane, unannounced. (Who does roadwork on a Sunday morning????)  How the two Britannia guys got that truck up the lane to unload is nothing short of a miracle, but they did (I have photos to prove it) and were done and gone in 3 hours. I regret not going out to watch them back it back DOWN the lane, around that bend, again – that must have been something! We thought they’d have transferred our goods to a local mover in Scotland for the final leg of the trip, but apparently the guys brought the one big truck up from England and were making several stops in various cities, then picking up the next day to go back down to England.

Unfortunately, a good number of the boxes labeled “fragile” or “fragile! – glass” or “fragile, top load” were beat all to heck, but we only lost a few items due to crushing and they were mostly thrift-store finds  that we hope to be able to glue together again (definitely worth less than the deductible per box). Apparently less care was taken with the boxes on this end of things, down in England when they were uncrated, than at the point of origin.  It was pretty obvious that several heavy boxes had been put on top of some of those items.  I watched Sullivan Movers in San Diego wrap and put everything in the crates and they were exceptionally careful with everything, putting those “fragile” boxes in on top of the ones with the “caution, heavy!” labels on them. (Have photos to document that, too! They also got way more into the crates than we expected to be able to bring, so we’re really happy with that. That was some exceptionally creative packing!)

It cost us an extra 95 pounds (about $125) to have them bring it all up to the second floor, using our little two-person lift for all but the few large items. Britannia was good about taking away the wrapping paper and the cardboard from the bigger items – we wanted to unpack the 75 book boxes ourselves so we could sort and shelve them, so we didn’t have them take the boxes. We’ve been taking them to our recycling bin a few at a time as we put things away.  My daughter and I have got almost everything unpacked and sorted, and it’s looking like a nice cozy home here now. I have to say, it’s a heck of a lot easier unpacking than packing! And it’s really nice not living out of our suitcases anymore.

So, all-in-all, everything arrived almost to the day you predicted, the price was great. It pretty much cost what we were going to have to pay for the “self-pack, self-ship” service originally, too. I really wish I’d have found you before dealing with them, but glad we did eventually find Rainier! Would definitely recommend your company (and have done on some ex-pat boards already) to anyone.

Thanks so much for making it as painless as you did.

Best wishes,

Nan Daugherty