From: Steve Hardie
Sent: Wednesday, December 27, 2017 12:16 AM
To: David Wiviott
Subject: RE: Your move to Australia with Rainier Overseas Movers
I hope all is well there and you had a great Christmas with family and friends.
I apologize for not getting back to you earlier but have been caught up in the preparations for the season.
All went great in the move and we are very happy with the experience on both ends. All of our furniture arrived with only minor damage to one small desk but everything else made it over in perfect condition. We did lose 5 sofa supports for the main sofa which I think might have been hidden in some of the wrapping and was inadvertently thrown away with the packaging but I have sourced similar replacements locally so I should be able to make them fit with no problems.
Overall though we are extremely happy and impressed with the service and smoothness of the move. We certainly would not hesitate to recommend Rainier, yourself and Debra to anyone we hear of moving and would definitely utilize your services again if needed in the future.
Thank you again for following up and for all of your assistance throughout the move.
Best wishes to you and the team for 2018!!
From: Gretchen Bosacker, M.D.
Sent: Wednesday, December 20, 2017 1:05 PM
To: Eric E.
Your team just left after spending three days with us and I have to tell you, they were absolutely fantastic!
Bruce and Barb were incredible, packing and organizing everything. They made very hard work look easy. Their friendly demeanors and laid back styles were great with such a big move going on.
Brandon, Rick, Eric, Mike and Kevin were also fabulous. They were kind, efficient and very professional. We felt very comfortable with every one of them in our home. Kevin packed the container with unbelievable precision and was able to get everything inside. Again, it was hard work but he made it look easy. Just amazing. Not to mention it’s 17 degrees outside and snowing!
I am very grateful and impressed with these folks. Thank you for getting us hooked up with them and for taking good care of our belongings.
From: CHRIS CANNON
Sent: Wednesday, December 20, 2017 12:39 AM
To: David Wiviott
Subject: Re: Your move to Milan with Rainier Overseas Movers
Greetings from Milan and Happy Holidays to you! Our goods were delivered to our residence last week, and so far everything seems to be OK. Great experience working with you as well as the help from the Bliss company here on this end.
Best wishes for a prosperous New Year and thank you very much for your help in our move!
From: Geoffrey Heathcock
Sent: Friday, December 08, 2017 11:14 AM
To: Pete Helgeson
Subject: Heathcock arrival in New Zealand
Just an short update on our status.
– You did a great job getting our container safely to New Zealand. All of our worries on our shipment were eased.
– The container was held up in Auckland for about 17 days while they conducted custom and fumigation processes.
– The Moving Company delivered us our household goods to our home on November 16 – so we have been extremely busy unpacking and setting up our home here in New Zealand.
To date, not one dish or plate or breakable item has been damaged. We have incurred some damage to some pieces of our furniture.
We are taking this furniture damage up with our insurance carrier State Farm. Considering the miles our household possessions traveled in one container, we are very relieved that everything went so well and we want to thank you and Rainier Overseas Movers for doing such a great job.
Pete, we personally want to thank you for being a great agent to work with and for calming our fears with the many phone calls we made to you for this huge transition in our lives. We know we are going to love living in New Zealand. It is a beautiful country and we have a lot of family here.
We want to wish you a very Merry Christmas and the happiest New Year to come.
Thanks again for doing such a great job moving our household from Kansas City to Cambridge New Zealand.
Geoff and Sheryl Heathcock