From: Carlos Sebastian Muñoz
Sent: Thursday, May 25, 2017 4:08 AM
To: Matt Brandin
Subject: Re: Your Move to Italy
Thanks for your email! Actually, I was just thinking to send you an email to let you know that everything went well and we received all our stuff. Although we have not unpacked everything yet, all the boxes are in good shape and the few things we did unpack look good. I would like to say that I´m very happy of how everything was handled from start to end. You (and Doug) were very responsive and easy to communicate with, and even able to manage my car export with such a short notice (just one week of our flight!). Also, your people in Boston were extremely nice and helpful, and I’m really thankful that they came to pick up our stuff in a winter storm day, which it was a really stressful situation for us since we were leaving the country two days after (I will send a separate email to them). And the same applies to the Italian part of the process, Skaiste and her colleagues were fantastic in dealing with all the paper work and the customs clearance process, which was achieved with no problems (I will send a separate email as well).
So, for all this, thank you very much! It is really of great help to have someone taking care of these things when you are moving and dealing with a million of other things. I know that you might use these lines as a reference for future customers, so I´m glad to say that I would (and I will) recommend your services to anyone planning to move to another country.