Sent: Thursday, December 22, 2016 4:12 PM

Subject: Shipment delivery to England

From: Timothy Duguid
Sent: Wednesday, December 21, 2016 10:01 AM
To: Mark Lawson
Subject: Re: Delivery to England, UK

Dear Mark,
Thank you for your email. My apologies that it has taken me so long to respond. My belongings arrived as you said (on the same day of your last email, in fact). Throughout this whole process, I have been very impressed by the professionalism of everyone involved on both sides of the Pond. I am pleased to report that everything arrived safely as well. The fact that nothing was damaged (not a chip on any plates or glasses and no scratches on any of the furniture) truly speak to the care and professionalism of all of the packers and handlers.

Moreover, everything occurred within the timeframe you originally quoted me.

Thanks, again, for all your assistance throughout this process. Please feel free to pass along my compliments to the teams in Texas and the UK.

Hope you have a Merry Christmas and a fantastic new year.