From: Allison Bell
Sent: Friday, January 10, 2020 12:06 PM
To: Don Arroyo
Subject: Re: How did the delivery go?
Hi Don, the moving truck and delivery has been the smoothest part of our entire move!
Both crews were great – polite, friendly, careful and efficient. Every box was accounted for upon delivery and while we haven’t unpacked every last thing yet because we’re planning on some renovations, we’ve opened a whole bunch of stuff including fragile stemware and not a single damaged item.
Paperwork was all in order for the border and the bond warehouse – cleared both with no hiccups and Fawn was great in coordinating things on this end in terms of warehouse clearance and timing of delivery.
And it all happened in plenty of time before the kids headed back to school earlier this week. The packing crew did a great job labeling boxes with lots of detail of contents on box and manifest making it easy to locate what we needed most quickly — like book bags and snow boots!
I can’t thank you enough for your support throughout the entire process and expert coordination of our move.
From: Elizabeth Sklodowska
Sent: Sunday, December 22, 2019 11:43 PM
To: Doug Wiviott ; Robert Lane
Subject: Re: International Move to Warsaw, Poland
Finally, I have all things from Boston in my Warsaw’s apartment (after 5 months renovation). All boxes in good shape (I didn’t see any signs that any box was open in Antwerp).
AGS did also great job.
Thank you very much for wonderful service- service worthy Recommendation.
Best wishes for Holiday Season
Sent: Friday, December 20, 2019 9:03 PM
To: Doug Wiviott
Subject: RE: Your move to Oahu
Dear Doug Wivott,
Recently I moved from Tulsa, Oklahoma to Waipahu, Hawaii. Thanks to all the movers involved the movement
Of personal items from one location to another, from beginning to the end was met smoothly and professionally.
The packers and unpackers at each location were friendly, cordial and very helpful.
I would highly recommend the services of each company to anyone of my friends and family including those I just happen to meet,
Thank you very much
Happy Christmas and Happy New Year.
From: Minnie Co
Sent: Wednesday, December 4, 2019 7:42 PM
To: David Wiviott
Subject: Re: Your move to the Philippines with Rainier Overseas
I am doing great and feel so happy to be with my family! Thank you for asking. I hope you had a great Thanksgiving holiday.
I gave Rainier Overseas Movers a great review as I am really pleased with your services as well as Goetz Movers. I just wished I was able to find a place of my own already so they could have helped me assemble my furniture before the 15 days was up.
This is what I wrote on my review:
“I moved from California to the Philippines and was unsure of the process of hiring overseas movers. After much research, Rainier Overseas Movers had great reviews and they were on point about providing excellent service. David Wiviott, International Relocation Mgr., helped me with the whole process by first sending me information as to what services Rainier provided. He was always available whenever I had questions. The packing team of 4 was very meticulous and strategic as each of my goods were wrapped and packed. My cargo was shipped as promised and arrived less than 2 months. The destination agent Jenny with Goetz Movers Philippines was very thorough and took care of the paperwork needed to get through customs. What an awesome team overall from the beginning to end. I highly recommend them. I can’t thank you enough for the efficiency and outstanding service and professionalism.”
Thank you so much again Dave! Happy Holidays to you and your family!!
From: Iain Walsh
Sent: Wednesday, December 4, 2019 3:24 AM
To: Don Arroyo; Frankie Hand
Our shipment arrived yesterday, the delivery team were fantastic and helped Kay unpack everything before taking away the packaging. We spent much of last night putting the artwork up in our home.
Kay and I just wanted to thank you both, the service we have received from you and your respective companies has been exceptional, great communication, always doing what you say, helping with queries, everything on time and great value for money…we couldn’t be happier.
Many thanks and have a Merry Christmas and a very Happy and Fruitful New Year.
Iain & Kay Walsh
From: Michael Corcoran
Sent: Tuesday, November 26, 2019 7:17 PM
To: Alyssa Wells
Subject: Re: Shipping Time
Our shipment arrived last Wednesday and we have now finished unpacking everything. There is no sign of damage of any kind so we are very happy with that. We are also very happy with the service we have received and with the smooth and stress free, at least for us, way in which everything was done. Your colleagues at Balboa were very helpful and efficient and the final unloading into our dwelling took place with efficiency and courtesy.
Rainier has lived up to its reputation and we would have no hesitation in recommending your services.
Thank you for your help in the process and please pass on our thanks to your colleagues and associates.
From: Gavin Irby
Sent: Tuesday, October 8, 2019 8:34 AM
To: David Wiviott
Subject: Re: Your move to England – Rainier Overseas Movers, Inc.
It went very smooth! Everything arrived, and looks like it’s in good shape.The movers were great and we’re settling in.
Thanks for checking up on us!
From: Mali Goldstein
Date: October 5, 2019 at 12:02:53 PM CDT
To: Don Arroyo
Subject: Re: Moving from US to Canada with Rainier Overseas Movers, Inc.
I would like to thank you for your help with my move. Everything was coordinated greatly., it was smooth all went well. I have had 3 moves from Asia Africa and North America and the move through you was the best and less stressful.
I again want to thank you. Wish you all the best
From: Catherine H.
Sent: Friday, September 27, 2019 3:18 AM
To: Laura M; David Wiviott
Subject: Re: IM 30372 – Your Shipment from the USA to England
I wanted to say I’m so happy we chose to go with your company! The process was flawless, professional and I would highly recommend you and your team in the US and abroad (Laura) to anyone planning to relocate. Ive been very impressed from start to finish. I would be happy to share our positive feedback with any senior staff as well.
From: E. Valby
Sent: Monday, August 12, 2019 6:02 PM
To: David Wiviott <email@example.com>
Cc: P. Kimper
Subject: Your move to Hawaii – Rainier Overseas Movers, Inc.
Crown Relocations delivered our household goods this past Thursday 8/8, so I’m writing just to say thank you one more time.
I admit it was hard to wait that last 12 days after the shipment arrived in Honolulu! but everything is here now in our new home, safely and in good shape. Janine has been really responsive and great, and the Crown crew — only three of them! — was outstanding. Hard workers on a hot day.
Working with you and Rainier’s agents gave us great peace of mind throughout a long process and a major move — thank you so much.
Wishing you all the best,