Sent: Thursday, May 16, 2024 7:21 AM

Subject: Move Testimonial – Washington to France

From: S.W. COSGROVE
Sent: Thursday, May 16, 2024 12:55 AM
To: Shana Nobels <; N.van.Poorten
Cc: David Wiviott ; Theresa Cosgrove
Subject: Re: Delivery of your shipment – Gig Harbor, WA to France International Move

Good morning, all!

I just wanted to let you know our household goods shipment arrived at our door exactly at noon Wednesday, as promised! The truck was able to park right at our door and the two gentlemen had our contents unloaded and placed neatly in our storage room on the 1er étage in a couple hours.

The contents arrived in perfect condition! The two gentlemen were very polite, spoke excellent English, and were very careful in our house, leaving not a scratch despite having to climb the ancient wooden stairs with about 40 containers.

So – our overall satisfaction level is 10 out of 10. Thanks to Rainier and Gosselin for a perfect move! We will be sure to recommend both on the many Expat Facebook Groups we’re on here in France. Please feel free to use my remarks in this email as testimonial to a job well done.

Best regards,

Steve and Theresa

Sent: Wednesday, March 13, 2024 6:11 AM

Subject: International Moving – CA to New Zealand

From: Garvey D.
Sent: Tuesday, March 12, 2024 10:14:19 PM
To: Don Arroyo
Subject: Re: California to New Zealand Move – Rainier Overseas Movers, Inc.

Hey Don,

Just a quick note to say thank you. We received our container last month and have finally gotten everything unpacked and feeling like home. I wanted to reach back out and say thanks for all your help, patience, and effort organizing this for us. Never having shipped anything overseas and hearing all the horror stories, I was extremely apprehensive about every aspect of the process. Thanks to you, I was kept informed, the process was easy, you did exactly what you said you would, the price came in as quoted, and everything went smoothly.

I hope we don’t have to move again anytime soon, but if we did, I would have no hesitation picking up the phone and calling you for help.

Thanks Don, I truly appreciate all your help in making this an easy road for us to travel.

Best Regards,
Garvey

Thanks!
Garvey D.

Sent: Tuesday, December 5, 2023 10:42 AM

Subject: Move from Seattle, WA to Mexico – Rainier Overseas / Balderas

From: Jon Speltz
Sent: Tuesday, December 5, 2023 10:40 AM
To: David Wiviott ; Margarita Fernandez
Subject: Seattle to Mexico – Rainier Overseas Movers

Thank you for the great job you did. The crew arrived at the house at Barra at 8:30 AM. They were very good and very professional. Great job by all parties involved in our relocation.
Headed back to Seattle tommorow to sell our house, and move to Mexico permanently.
Thank you very much.
Jon and Paula

Sent: Friday, November 10, 2023 10:01 AM

Subject: International Moving – Massachusetts to England

From: Rosemary Broome-Bingham
Sent: Friday, November 10, 2023 3:23 AM
To: Doug Wiviott
Cc: Gary Newman ; John Weigel; Alan Bingham
Subject: MA to England International Move with Rainier Overseas Movers, Inc.

Dear Doug, Gary, and John,
You asked for my impressions of the move.
Gentle Giant were excellent. 5+ out of 5. We’d used them to move us before and were very impressed with their professionalism, efficiency, and helpfulness. Rainier Overseas Movers – good communication, everything happened when they said it would. 5 out of 5. Brittania Mover – fine, everything arrived intact, 3 pleasant helpful guys, 3.5 out of 5. We haven’t unpacked all the boxes yet but no breakages and no damage.
One of the things we love about Gentle Giant is that they’ve thought through all stages of the process. When we moved with them before, the rugs were first off the van, positioned in place/switched around if necessary, then the big pieces of furniture were brought in and positioned, then the rest of the stuff came in. Also, they typically arrive around 8am (or earlier) so we have all day to get everything sorted. For this move, everything went smoothly, everything was solidly wrapped. They managed to fit it all in a 20′ container. No breakages.
One good thing about Brittania was that they’d asked about parking and because we live on a narrow urban street, we paid an extra 550 pounds for them to bring two smaller vans. Also, we paid 300 pounds to Oxfordshire Council for a parking permit. Bringing a big moving truck would have been a disaster. It would have blocked the street. They said they’d arrive mid/late-morning and got here around 11am. They wanted to unload the smaller truck first – that was the one packed mostly with boxes, so within a couple of hours, every inch of floor was covered with a box. I’d drawn little maps for each room showing where furniture should go and stuck them on each door but they put the boxes down wherever there was floor space. We asked that priority be given to finding my husband’s toolbox because we wanted to assemble the bed that day and he needed a screwdriver. Also, we wanted them to offload two large area rugs plus their pads. We eventually got the toolbox, but to assemble the bed we had to move many boxes around the bedroom to make room for the bed. Plus, one of the area rugs would go under the bed. The two area rugs were almost the last thing off the truck. They immediately announced that the 8 by 10 rug would not fit in the 8 by 10 space in the living room, and to try to lay it would involve moving all the furniture and there was nowhere to move it to. Many boxes ended up in the back garden but then it started to rain. But we eventually sort of got the rug down. By then it was 4pm and they had at least a 2-hour return journey ahead of them on a Friday afternoon so there was much “the vans are empty, are we done?”. And to be fair, we were exhausted (we’re seniors – my husband is 79 and I’m 75) and we wanted the place to ourselves, so we said yes. We did move all the furniture out of the living room and straightened out the rug the following day, and we’re mostly now unpacked! Brittania were fine and were pleasant but if I was living on my own, I could not have reassembled furniture, repositioned it, moved all the boxes again, etc by myself. I would have had to hire another moving company to make the place habitable.
I hope this helps! Two weeks after being reunited with our possessions, we are basically delighted with the move.