From: Silja Rajander
Sent: Friday, January 20, 2023 6:21 AM
To: Operations
Cc: Pauli Karvosenoja ; Don Arroyo
Subject: International Move with Rainier Overseas Movers, Inc.

This is email is to confirm that all things arrived today and the move went really well! No items were broken or moldy – all items remained well packed, dry, in good condition. The movers were efficient and friendly, and arrived right on time! (They had contacted Pauli yesterday, Pauli informed).

A very big thanks, Don, to Rainier Overseas Movers, as well as Majo, to World Freight Relocations BV (please convey our appreciation to the movers, also).

Silja with Pauli

From: Pablo A.
Sent: Thursday, December 15, 2022 7:30 AM
To: Don Arroyo
Subject: International Move to Peru – Rainier Overseas Movers

Hello Don,

Our shipment finally came a couple of days ago. It’s nice to have furniture!

I just wanted to give you some feedback on Mudanzas Integrales Peru.

They were really good at communication, which is super important for a complex operation such as importing household goods. They kept us informed of the progress of the vessel bringing our things, and always looked ahead to make sure we would be ready for customs inspection date, making sure all required documents were obtained, signed and notarized, to minimize the chance of a customs official questioning even the smallest detail.

Mudanzas Integrales were punctual, and delivered on their promises.

I will recommend them to anyone looking for moving assistance in Peru.

Of course, the folks at O’Neill Transfer were wonderful as always. They packed everything so well that not a single thing got damaged.

The whole experience was a lot less stressful than I anticipated.

Thank you very much for your help in this endeavor.

Sincerely,
Pablo Anaya

From: Kelly Walsh
Sent: Thursday, November 10, 2022 7:38 AM
To: Doug Wiviott
Subject: Thank you!!

Dear Doug,
I just wanted to thank you so much for making my move to Italy a success! You went above and beyond! The crew sent by Alpha was outstanding. And special mention goes to Andrew on the crew for being so courteous and helpful in putting my antique armoire together which is no easy task. I can’t say enough good things and if you could please let me know the best venue(s) for me to leave a review for you and Rainier, I would like to show my appreciation.

Sincerely,
Kelly

From: Gilman Toombes
Sent: Wednesday, November 9, 2022 7:57 PM
To: Don Arroyo
Subject: Many Thanks – Moving Testimonial

Dear Don,

I’d like to thank you, and everyone else at Rainier Overseas Movers, for organizing the shipment of our belongings from Maryland to Brisbane.

Grace International delivered our boxes last Wednesday and my kids were overjoyed to be reunited with their toys!

Thanks again for all your help,

Warmest wishes,

Gil
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From: Paul B
Sent: Thursday, November 3, 2022 11:04 AM
To: Rebecca Valentine ; Alyssa W
Subject: Thank you….Move from LA to Edinburgh, Scotland, UK

Hi Rebecca and Alyssa,

I would like to thank you both for arranging the transfer of our goods from LA to Edinburgh for answering all my questions.

The whole move was well organized from start to finish and the California Relocation team in particular were superb. Given our goods were at sea for almost 3 months, and the only thing broken was 1 wine glass, we are very impressed.

Thank you once again and have an enjoyable weekend,
Paul

From: Justin Lamb
Sent: Friday, October 28, 2022 11:35 AM
To: Doug Wiviott
Subject: Moving to Scotland with Rainier Overseas Movers, Inc.

Doug:

Thanks for your nice note. I was planning to drop you a line as soon as I had gotten (almost) organized.

Suffice to say, I couldn’t be happier with the service provided by you and your international colleagues, from start to finish and all the bits in between. Everything made it to my new house in good condition and with no drama at any stage. You guys rule!

I’m especially appreciative of your personal prompt and authoritative responses to every one of my questions and queries along the way. Superb!

So all that remains is to say thank you very much, and keep up the great work.

J

From: B Keegan
Sent: Friday, October 14, 2022 12:52 PM
To: Bob Lynch Movers
Cc: David Wiviott; Madison Smith
Subject: Keegan-Williamson Move St Croix to Florida

Dear Bob…
Well, it’s been a long road, our move. And it’s finally come to an end. Our household goods were delivered this morning to our storage facility in Venice, FL. And Carolyn’s Tacoma was dropped off at our house this afternoon. All is well.
We’d like to thank Eric and everyone else at Bob Lynch Trucking for giving use extra special care and attention. (We know we’re your favorites!) Four moves with you. And you’ve never failed me.
Dave Wiviott and Madison Smith at Rainer Overseas Movers did a great job keeping us as updated as best they could with Hurricane Ian doing its best to screw things up.
And the guys who delivered our goods, Aragon Movers in Fort Lauderdale, were awesome! Eli in the office and JC and the crew, and Yasin who delivered the truck were a pleasure to deal with. All were polite, friendly, professional…did I say awesome? They are the Bob Lynch Trucking of Florida.
Thank you again. And be well.
Brian Keegan
STX to Venice, Fl 2022

Via TrustPilot.com – Rainier Overseas Movers Reviews | Read Customer Service Reviews of rainieros.com (trustpilot.com)

From: Kate Williamson
Sent: Monday, October 10, 2022 5:20 AM
To: Don Arroyo ; Zenobia Esteves
Subject: Huge thanks – International Move from Washington State to England, UK

All

I am typing this at my desk in my new home in Duns, UK. It’s a long way from Walla Walla and I just wanted to thank each and all of you for making our move possible.

There were so many points where this could have gone wrong and thanks to each of you – it didn’t! I really appreciate your amazing communication and the way you reassured me and delivered at every stage.

Thanks to Skip for your infinite patience during the quote stage and to the Bekins crew who packed with care just before Thanksgiving 2021

To Don who held my hand through numerous insurance questions and “missing” ships in Mexico! You really are a star. You communicate even quicker than me and always made me feel better.

And Zenobia who got us through customs and calmly found a UK mover who would deliver 250 miles North of where I thought I would be (technically into a completely different country.) And who checked in during that last piece of the move to make sure the subcontractor behaved properly!

A couple of items did get damaged in transit and we will be filing a claim but it does not take away from your fabulous individual (and corporate) contributions.

Thank you so, so much!

Kate

Da: Kathy Ellis
Inviato: sabato 24 settembre 2022 15:48
A: Barbara Savelli ; Benedetta Girardi; Alexandra Ajale; Doug Wiviott; Nadia White ; Roberta Tanzi ; Chiara Mottola ; Andrea Cardelli
Oggetto: Re: Move to Senigallia, Italy

Hello, everyone at Rainier Overseas Movers, Ernie’s Van and Movers, Gosselin Moving, and the local movers at Lucesole.

You finally got me here! Finishing the house took longer than I thought it would, you know, those unforeseen life curve balls, but I’m now reunited with my belongings – because of you.

All of you were focused, professional, and compassionate (moving is a big deal and freaking stressful.) Doug and Roberta worked hard to get my things here before the tax set in when I had cut the time short. Nadia was able to schedule her movers in a tight window. And they did a great job. I wish I could be there, but Julie said they were good, hard-working guys.

Roberta helped get things situated and sent to storage once the shipment arrived. And Chara and Benedetta were patient and helpful regarding the monthly billing for storage.

Barbara and Andrea hung in there with me while juggling construction delays and the completion of the house. And the Lucesole men who delivered my stuff were great. They were fast and efficient. They tried hard to keep things organized for me, assembled what they could, and one of the guys occasionally swept. They were all friendly and fun, too.

I hope I haven’t forgotten anyone. You all have great teams. It was a joy working with you. I know I can be a little difficult, I don’t mean to be, and you all worked well with me. And you were friendly and made it personal. It is a tricky balance, at times, to run a business while keeping that human connection because you have to pay the bills. But it’s that personal connection is dearly needed in today’s world.

Whenever the opportunity arises, I recommend Gosselin and Rainier to people moving internationally and for local storage facilities.

Excellent job!!
Thank you all.
Kathy