Sent: Monday, May 28, 2018 8:13 AM

Subject: Shipment from Seattle to France

From: Emmanuel.Chevrier
Sent: Monday, May 28, 2018 7:37 AM
To: David Wiviott
Cc: Jennifer SLOAN | European Relocation Services
Subject: RE: Your move to France – Rainier Overseas Movers, Inc.

Hi David,

Thank you very much for your email.
I hope that you are doing well in Seattle!

I have just finalized my move to my apartment and enjoy the spring time in Paris.
My moving experience with Rainier was very good and professional! Everything from the very beginning has been well managed. Also your French focal point Jennifer was extremely efficient, available and customer focus.

I want to thank the whole team for your help and support during my journey.

I wish you all the best in your business.

Emmanuel Chevrier
Responsable Programmes – Program Manager

Sent: Monday, May 28, 2018 7:29 AM

Subject: Shipment to the Czech Republic – Rainier Overseas

From: Zdenka Elsnerova
Sent: Sunday, May 27, 2018 12:43 PM
To: David Wiviott
Subject: Re: Your move to Brno – Rainier Overseas Movers

Hello David,
The moving went smooth. The company and the crew were very professional. They removed the car from the container carefully, everything came in great shape.

Thank you.

Zdenka Elsnerova

Sent: Friday, May 18, 2018 8:10 AM

Subject: Move from PA to England

From: Erik Miller-Khan
Sent: Friday, May 18, 2018 2:51 AM
To: David Wiviott
Subject: Thank you

Hi Dave,

Everything arrived safe and sound yesterday. I just wanted to extend my thanks to you and all the people who were involved in getting us over to the UK. The crews that picked up in Philadelphia and delivered in London were exceptional and made everything as easy as possible for us. Please pass my thanks on to them as well.

All the best,
Erik

Sent: Thursday, May 3, 2018 7:52 AM

Subject: Moving from California to Vancouver, BC, Canada

From: Jason Bane
Sent: Wednesday, May 2, 2018 6:00 PM
To: David Wiviott
Subject: Your move from California to Vancouver, British Columbia, Canada with Rainier Overseas Movers, Inc.

Pretty good overall! Communication was great. It sucks that the import office in Vancouver is so far from where we live, but that can’t be helped.
We got our stuff today and we’ve only barely started unpacking. Aside from ink leaking out of our printer (we should have removed the ink cartridges prior to shipping it) we haven’t noticed any damage yet.
Folks at both ends were polite and professional.

Total shipment time was 19 days, which was definitely within your estimate. Thanks for all your help along the way.

-Jason

Sent: Wednesday, April 18, 2018 9:45 AM

Subject: International Move from Virginia to England

From: Martin Lathom-Sharp
Sent: Wednesday, April 18, 2018 5:30 AM
To: David Wiviott
Subject: International Move from VA to England – Rainier Overseas Movers
Dave
We received all of the goods today, and we are DELIGHTED that there is no damage whatsoever!! It’s been a worrying couple of months, but thank you for all your work on this, all has worked out really well.

by the way, the guys who delivered and unloaded from Britannia were absolutely excellent.

Sent: Friday, March 16, 2018 9:15 AM

Subject: Air Freight shipment – Texas to London, England

From: Pradheepkumar A
Sent: Friday, March 16, 2018 5:35 AM
To: David Wiviott
Subject: RE: Your move to the UK with Rainier Overseas

David
We are so pleased that we chose Rainier. The way it was handled and the amount of emails you replied patiently walking me through whenever I had concerns and the amount of follow up email to ensure that my items are delivered on the day I want and to my satisfaction, I couldn’t have asked fore more

I would definitely recommend Rainier for anyone of my friends and you would be the Partner for me for my upcoming Moves

SIMPLY FANTASTIC SERVICE

KUDOS TO EVERYONE WHO HELPED ME THROUGH THIS MOVE

Sent: Wednesday, March 14, 2018 7:48 AM

Subject: International Move to England

From Original Post at: Google Reviews

Rich Haas provided exceptional customer service. He understood that moves are stressful, particularly international moves. While most of us have experience with domestic moves, international moves are an entirely different game. He walked us through the process and explained details thoroughly. As an added bonus, he checked and double checked the shipping schedule (departure and arrival) to make sure we’d get our shipment on time. He is quick to respond to questions via email. Our furniture arrived at it’s destination before we did! Rainier more than met our expectations. Go directly to Rainier Overseas for your international move from start to finish. You’ll be more than impressed.

Sent: Tuesday, February 20, 2018 11:54 AM

Subject: Move from England to Los Angeles, California

Dear Diane and Carrie,

warm greetings from Los Angeles, our new home!

We want to thank you for this great and smooth running relocation. It´s still unbelievable that our goods „traveled on their own“ over the Atlantic ocean, around half of the world from our beloved home in Berlin to the fantastic new house here in California. And this is just our side of view as clients. I know that both of you had much more logistical to dos and issues and its unbelievable for us to think about all details: to make sure that our things are packed into the correct container, onto the correct ship, to the correct port, with the correct schedule, to unpack our things and to finally deliver it to the correct house – wow, thats amazing! Thank you so much for this.

And we also want to say that both teams, the Abels team in Berlin and the team here in Los Angeles were outstanding and did a very, very good, confident and far-seeing job.

Please don’t misunderstand me, but I hope and I don’t want to move again soon, because even when it was a very good experience, it was also a tough and tense period of time for us and I am happy that we can now start our new life and routines to create our new home here in Los Angeles. I am more than happy that we could work with you and your companies and have all your professional and outstanding experiences at our side – if we ever will relocate, we want to do it with you again (… but I don’t want to think about that now :).

We also want to thank Whitehouse Post for their support, help and the possibility to work with both of you and your companies. We will absolutely recommend to Whitehouse Post to do future relocations of Whitehouse employees with you.

Thank you so much.

Have a great day,
Family Suhm

Sent: Wednesday, February 14, 2018 8:16 AM

Subject: International Move to Helsinki, Finland

From: Penny Boyer
Sent: Wednesday, February 14, 2018 2:55 AM
To: David Wiviott
Subject: Thank you so much!

Dear David,

I know this thank you has been a long time in coming! I have been travelling and only got back to Finland.

I just want to say how much care and attention was shown to the move to Finland. I was so impressed with the extra care that was given in packaging, that none of our items was broken, even the most delicate artwork. I even noticed the attention to detail, when I had already wrapped some items and they were rewrapped even better than I had done!!!  So thank you, thank you.
I would also like to make an apology, as I know I said your men were taking their time in wrapping and that extra time meant that everything arrived safely. Again thank you and your team for a job well done.

Kind regards
Penny Boyer

Sent: Wednesday, January 31, 2018 8:55 AM

Subject: All around great work

From: Veronique Scott
Sent: Wednesday, January 31, 2018 2:57 AM
To: Cesar Castro ; Matt Whatley ; Vishal Trivedi
Subject:

Hi to all of you-
While searching a place for every single book I own (and your guys can confirm, it is a lot…), I thought I would make a pause and thank you all for assisting us so professionally in our relocation. Every guy and girl involved did their ultimate best. We do therefore feel lucky, but as well grateful. Keep the good work 😉 Many thanks again for your assistance.
Kind regards
Veronique Scott