From: David Ruby
Sent: Tuesday, November 24, 2020 9:06 AM
To: Don Arroyo
Subject: Rainier Overseas / AGS MOROCCO // IMPORT 2020

Dear Don, Imane and Team,

Wanted to let you know all arrived in perfect condition. We were amazed. It’s been a long journey for all of us, our container as well!!

Don, I know that if I look up the word “service” in the dictionary, I’m sure I’ll find your picture!! You were always there on the first ring throughout the last 9 months. You are the best example of how to take care of customers. You are a Star!

Imane, we appreciated your step by step help throughout the process here on this side. Merci mille fois! A thousand thanks you’s.

Great work all and a HUGE thank you!

Stay safe!

David RUBY