From: Veronique Scott
Sent: Wednesday, January 31, 2018 2:57 AM
To: Cesar Castro ; Matt Whatley ; Vishal Trivedi
Hi to all of you-
While searching a place for every single book I own (and your guys can confirm, it is a lot…), I thought I would make a pause and thank you all for assisting us so professionally in our relocation. Every guy and girl involved did their ultimate best. We do therefore feel lucky, but as well grateful. Keep the good work 😉 Many thanks again for your assistance.
From: Elaine Wood
Sent: Wednesday, January 24, 2018 6:21 AM
To: David Wiviott
Subject: Re: Your move to Aberdeen with Rainier Overseas
Hi David, Apologies for taking so long to get back to you. All went well with the move although our things took longer to get here than we had hoped. Combination of bad weather and things closing over the Christmas and New Year holiday period didn’t help. We were extremely pleased firstly with the level of service in the estimate stage of our move. The local representative who visited our home was both informative and reassuring. The packers were a pleasant hardworking group who took great care of our things and did a sterling job wrapping and protecting our treasured belongings. Our goods arrived with no problems. This has not been my experience with other removers and we have in the past had furniture chipped and items broken which is heart breaking. Therefore for us this was a big plus in using your company. We think the fact that the container was packed and sealed at the front door made a difference as We know some removers transfer from lorries to container which obviously increases the chance of additional breakages. The container arrived this end and was unpacked by two very competent pleasant lads. We would not hesitate to recommend your company for an overseas move. Thank you from the bottom of our heart for making a daunting move overseas go so smoothly.
Elaine and Ken Wood
Sent: Tuesday, January 9, 2018 12:01 PM
To: David Wiviott
Subject: Re: Your move to Portland with Rainier Overseas Movers, Inc.
Sorry for the long delay in responding to you.
The move back into my home in Portland went very smoothly. I especially appreciated the lead on the team, Seth.
I will mention that there was apparently a leak in the container and some water did get on a couple of my items:
1. There was dampness and discoloration on the leather seat of a dining room chair. It has now disappeared
2. There was warping on the paper backing of a very large framed photograph. The paper has straightened out over time and it is fine.
Seth mentioned the leak to me and had taken pictures of the container before unloading it in case I needed to follow up with you or the insurance company.
I was really happy with this moving company.
Thank you for your help and professionalism.
Happy New Year to you and yours.
With kind regards,