From: Bob Rogers
Sent: Tuesday, July 07, 2020 6:41 AM
To: Alyssa Wells
Cc: Rebecca Valentine; Karen Conover
Subject: Re: Relocation Estimate
The guys from Dodge were here yesterday to pack up my items. They did an outstanding job. Polite. Fast. Friendly. Careful. They were some of the best I’ve ever had to deal with.
I received the Descriptive Inventory in this morning’s email and my last name was incorrect. I called Dodge and Heather took care of it.
I have to tell you that, so far, I am really impressed with the level of responsiveness and customer service I’ve experienced. Too bad all companies aren’t this easy to deal with. You have all been outstanding!!!
While I have you, I want you to know that I contacted World Wide Moving about this effort. The man I talked to promised a call back with a quote in 2 days. After a week i emailed asking how he was going on it. A few days later, I gave you folks the go ahead. I still haven’t heard from him. If that’s the way they go after new business, I hold little hope for the quality of the job they would do.
Please let me know the next thing you need from me.