Sent: Friday, April 19, 2019 11:15 AM

Subject: Shipment to Ottawa, Canada – Rainier Overseas Movers, Inc

From: Carli & Jeff
Sent: Friday, April 19, 2019 7:56 AM
To: Doug Wiviott
Cc: Robert Lane; Sandra McNamara
Subject: Re: Your shipment to Canada

Doug and Bob,

Jeff and I just finished unwrapping the last few things this morning from our move, and we couldn’t have been happier with the service we received from R.C. Mason, from Ranier, and from Déménagement Outaouais Moving here in Ottawa. From our first experience walking through our Boston apartment with Bob, to Bob’s help answering our questions, to Cam and his team’s careful attention when packing our things in Boston, through to getting our things to Canada, and then working with Sandra (in the office) and Kevin and his team moving in and unpacking our things, everything went so smoothly, efficiently, and with great responsiveness and friendliness. We’ve heard so many horror stories about international moves, and while our work permit process was anything but efficient, having your teams move our stuff was so easy. Truly just what we needed for our move and at a competitive price too!


Sent: Tuesday, April 16, 2019 4:01 PM

Subject: Rainier Overseas – Moving to Canada

From: Don Arroyo
Sent: Friday, April 12, 2019 12:59 PM
To: Fiona T.
Subject: Re: Thank you!

Hi Don,
Thanks for all of your help with my recent move from NYC to Toronto. I really appreciate your responsiveness, professionalism, and the personal touch that made me feel like you really cared. Moving is stressful and it makes a huge difference to have someone like you taking care of the logistics – from the FaceTime inventory check, to helping me track down my passport that was accidentally packed, to following up with all of your partners to help me get my stuff in time. I have already recommended you to a friend who is moving from the US to Canada and would definitely work with you again.

Best, Fiona