RAINIER OVERSEAS MOVERS EU PRIVACY POLICY
Rainier Overseas Movers Inc. (“Rainier Overseas Movers”, the “Company,” “we,” “us” or “our”) operates rainieros.com (the “Site”). This document informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from people in the EU and the UK.
We use your information to provide our moving services, and to operate this website.
If you use our services for moving and relocation the type of information we receive from you may be your name, address, email address, telephone number, employer, customs documents, passport(s), visa(s), drivers license, and other personal information. We use this information to provide you with our services and transfer this information to agents and authorities in order to provide you with our service.
Rainier Overseas Movers complies with the EU-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and the United Kingdom to the United States. Rainier Overseas Movers has certified to the Department of Commerce that it adheres to the Data Privacy Framework Principles. If there is any conflict between the terms in this privacy policy and the Data Privacy Framework Principles, the Data Privacy Framework Principles shall govern. To learn more about the Data Privacy Framework program, and to view our certification, please visit https://www.dataprivacyframework.gov
Rainier Overseas Movers is under the jurisdiction of the FTC.
Choice
You have the right to choose if your information is disclosed to any third parties that are not vital to the provision of our service. You can opt out of these transfers by emailing privacy@rainieros.com
You may receive marketing materials from us, if you would like to opt out of receiving these communications materials please email optout@rainieros.com
Third parties
We may share your personal information with our agents, including customs agents, ocean freight and airlines, and local moving agents in the course of providing services to you.
When we transfer your information to third party companies (agents), we will ensure they maintain the same level of security as us.
When we transfer data to third parties its for the purpose of fulfilling our services, the liability and responsibility for that data remains with us.
Disclosure
We may be required to disclose your personal information in response to lawful requests from public authorities, including meeting national security or law enforcement requirements.
Data Security
We take every effort to ensure the safety of your data. We have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Information from loss, misuse, unauthorized access or disclosure, alteration or destruction. We cannot guarantee the security of Information on or transmitted via the Internet but we use SSL.
Access
You have the right to access the Personal Information we have about you.
You can correct, amend or request deletion of inaccurate information. If you would like to access your information you can do so by submitting the request privacy@rainieros.com
Retention
We keep hard files for 7 years (required) and then we shred everything.
Changes to this Policy
This policy may be amended from time to time consistent with the requirements of the Data Privacy Framework. We will post the revised version on this website.
Contact us
In compliance with the Data Privacy Framework, Rainier Overseas Movers commits to resolve complaints about our collection or use of your personal information. EU and UK individuals with inquiries or complaints regarding our Principles should first contact Rainier Overseas Movers:
Rainier Overseas Movers
7003 132nd PL SE,
#200 Newcastle,
WA 98059
Rainier Overseas Movers works with PrivacyTrust.
In the event of a complaint, you can contact us in the first instance.
Rainier Overseas Movers works with PrivacyTrust, a leading privacy organization.
If you are unhappy with our response, you can submit a complaint to PrivacyTrust https://www.privacytrust.com/drs/r/rainieros there is no cost to you for using this service.
Finally, as a last resort and in limited situations, EU and UK individuals may seek redress from the Data Privacy Framework Panel, a binding arbitration mechanism set up to handle Data Privacy Framework related complaints which cannot be resolved by the earlier processes.
Updated July 14, 2023