After your goods have been delivered, you should begin unpacking and inspecting your goods right away. You will have 30 days to file a claim against your valuation policy for any discovered damaged and/or missing items.
To file a claim you will need to follow the instructions listed on your valuation policy. If you should have any problems or questions during this process, please contact Rainier and we will be more than happy to do whatever we can to make the filing of your claim go as smoothly as possible.
Do not discard damaged items until after the insurance company indicates that this is OK.