From: Gus Scott-Exley
Sent: Monday, January 26, 2026 9:31 AM
To: Don Arroyo
Cc: Warehouse ; Dave Aldridge
Subject: Re: Automatic reply: Delivery of your overseas shipment IM37367 Scott-Exley

Justin

I used Rainier Overseas Movers to ship over 2,000 pounds of personal belongings halfway around the world, and I honestly could not be more impressed.
Shortly after my initial inquiry, I was contacted by Don Arroyo, who guided me through the entire process from start to finish. Don took the time to clearly explain what was required, what documents I needed, and how everything would work to ensure a smooth and successful move. What truly stood out was his responsiveness — every single question I had was answered quickly and thoroughly. In an age where you expect delays and silence, Don was consistently prompt, helpful, and reassuring.
On collection day, the crew arrived and packed everything quickly, carefully, and professionally, creating a detailed inventory that I was able to submit to HMRC, allowing me to avoid paying import duty. This, too, had been clearly explained in advance by Don, which made what could have been a stressful process feel straightforward and manageable.
Throughout the shipment, I was kept informed of progress and expected delivery dates. While there were a couple of minor delays (which are understandable given the scale of an international move), I was genuinely blown away by how quickly my belongings ultimately arrived.
On delivery day, Christopher (and another team member whose name I unfortunately didn’t catch) arrived and unloaded everything into my ground-floor storage in under 30 minutes. Once again, they were professional, efficient, and extremely helpful.
To say that I am thrilled is a massive understatement. Given the sheer logistics of shipping household goods across the planet, I am genuinely astounded by how smoothly everything went, how well I was taken care of, and the fact that everything arrived intact.
I cannot recommend Rainier Overseas Movers highly enough. If you’re considering an international move, you will be in exceptionally good hands.

From: Gus Scott-Exley
Sent: Friday, January 23, 2026 10:42 AM
To: Warehouse ; Don Arroyo
Cc: Dave Aldridge
Subject: Delivery of International Move – Colorado to England, UK

I just wanted to drop a line with all my thanks. I won’t lie that this process given the logistics of everything involved scared the hell out of me but everyone has far exceeded my expectations at every point, from initial contact, to collection, communication during shipment and not least of all the guys that delivered things today.

I literally cannot speak highly enough of you all. Thank you so so much.

Kind regards and eternal thanks

Justin

From: Jon Kramer
Sent: Monday, January 12, 2026 7:52 AM
To: David Wiviott; Donna
Subject: Kramer Shipment Received

Hello David,

Donna and I received our shipment from the US to our home in Valencia, Spain on Friday January 9th, on time and intact.

We are very glad we chose Rainer Overseas Movers and fortunate to have you as our managing expert. Your, and your colleagues’, professionalism throughout each aspect of this project was exceptional.

Thank you so much for your guidance. Do we have your blessings to post our recommendations for your company’s services on several expat sites?

Our best regards for a good week and a great 2026.

Respectfully,
Jon and Donna Kramer

From: Anton Göransson
Sent: Thursday, November 20, 2025 2:40 AM
To: David Wiviott
Subject: Re: Your move to Sweden with Rainier Overseas Movers

Hello! Realized I never replied to this!

Everything turned up in perfect condition so thank you very much for the professional move!

Will recommend to everyone who will need this type of service!

Dear David,
I would like to thank you for you and your team’s support with my relocation. The team in Seattle has been so thoughtful and considerate, and professional, and packed everything really well. They were also a pleasure to work with, very nice people. Everything arrived well and in great shape, nothing got damaged (the leather sofa was a bit wrinkled but in a few days, it came back to its normal shape). The crew in London were just as nice, so congratulations on choosing great partners!
I would definitely recommend you and the team.
Hope all is well, and thank you once again
Roxana

Roxana Tanase
Microsoft | Global Talent Management
Director, Executive Talent Management

From: Karen Pittman
Sent: Thursday, August 21, 2025 4:25:45 PM
To: Don Arroyo
Subject: Thank You

Don –
I have been remiss is sending this thank you to you for the incredibly smooth move to Hawaii. You were awesome – the companies that did the work, Golden Van Lines and Island Movers (don’t know the shipping stuff) were fantastic.
I just can’t say thank you enough – when I move back to the mainland I will use Rainier again – and I will recommend you to anyone moving to the mainland or to Hawaii, or anywhere else!

Sincerely,
Karen Pittman

From: Bryan D******
Sent: Thursday, July 17, 2025 12:45 PM
To: Alyssa Wells
Cc: Russ V***
Subject: Re: Your move to Portugal

Hello Alyssa, Russ, and Joanna,

Anthony and I want to thank you for all of your help and excellent service on both sides of the ocean. The loading and unloading teams were excellent and careful with our possessions. I have already recommended all of you to many people through our posts on the Americans & FriendsPT Facebook Group.

Yours in Success,

Bryan D.

From: Lucy Yang
Sent: Monday, July 7, 2025 7:23 PM
To: Izumi Saho
Cc: David Wiviott
Subject: Re: Quote: Seattle to Tokyo – Rainier Overseas Movers

Dear Izumi and David,

Thank you both very much for all your help! I received all of my items in great condition, I’m glad they arrived so quickly and safely across the Pacific Ocean. I’ll definitely recommend your services to others!

Best,
Lucy

From: Angela Lombardi
Sent: Monday, May 5, 2025 1:28 PM
To: David Wiviott

Subject: Re: FW: NY to Naples – Rainier Overseas Movers

Hi David,
I realized that I haven’t responded yet to your email.

Everything went very well and I will suggest your service to all my friends in USA! 🙂

Have a great evening!
Angela

From: Gisele
Sent: Saturday, March 8, 2025 11:41 AM
To: David Wiviott
Cc: Bruce Wright; Lynn Page; Brian Crockett
Subject: Re: Your move to with Rainier Overseas

Hi David,
Thank you for your email.  We received our goods on Tuesday morning through Clark & Rose and are happy to report everything received and unboxed so far has arrived safely.  Impressive!  The three movers were efficient and it was a pleasure to have them assist us.  Lynn was also incredibly responsive and helpful with everything on this end.  Thank you very much for all your help especially with the quirkiness of what we faced moving from Point Roberts.  I’d like to also acknowledge the man at Lincoln Moving & Storage who was extremely helpful when loading the container in Kent.  His name escapes me at the moment but I recall he was set to retire in the not too distant future.  We are very grateful to the whole team involved with transitioning us to the UK.

Kind regards,
Gisele & Bruce