Sent: Wednesday, December 2, 2015 10:52 AM

Subject: Relocating to the US from France

Dear Doug,
We could not have been more pleased with our Rainier experience. Not only were you there for us from day one, providing us with unparalleled excellent customer service and never making me feel like a pain in your side with my incessant fears, pestering and questions, but our 206 cartons just arrived and everything is in perfect condition.
Every person, with whom you put us in touch, from Jennifer and her team in France, to your team here in the US, has been extraordinarily kind, patient and helpful. Not a single query on our end went unanswered for longer than a few hours and each one participated, in his or her own way, in making a normally chaotic and stressful experience a veritably pleasant one.
We would not hesitate (in fact we already have) recommending Rainer to any one of our friends or family members needing a top-notch, professional international moving service. Nor would we hesitate calling upon you again for any future transatlantic moves on our end.

Thank you.
Merci beaucoup.
Meredith & Stéphane